February 08, 2005
Never solve the problem as stated

Excellent rule to follow, suggested by Don Norman: "Never solve the problem as stated". It is indeed rare to encounter someone in need of your problem solving skills who are able to adequately communicate the true goals they were hoping to obtain from the solution. Even if they did, it is often better to help them accomplish completely different, much bigger, goals by solving a different problem.

Posted by Claus at February 08, 2005 02:32 PM | TrackBack (0)
Comments (post your own)

Or, as Einstein said it,

"You can't solve a problem with the same logic that created it"

Posted by: Den Morten on May 26, 2005 11:32 AM
Help the campaign to stomp out Warnock's Dilemma. Post a comment.

Email Address:


Type the characters you see in the picture above.

(note to spammers: Comments are audited as well. Your spam will never make it onto my weblog, no need to automate against this form)


Remember info?